Payment Terms

Understanding payment terms is a critical part of purchasing a coffee roaster. At Genio Roasters, we strive to make the payment process straightforward while ensuring transparency about costs and timelines. Additionally, we prioritize the security of your payments by providing guidelines to prevent fraud.

Payment Terms

• Deposit and Final Payment:

  • A 50% deposit is required to begin manufacturing your roaster.
  • The remaining 50% balance must be paid upon completion of manufacturing.
  • Roasters will not be shipped until full payment is received.
  • Unpaid amounts may accrue interest and warehousing fees.

• Currency and Method:

  • Payments are accepted through EFT transfers in USD.
  • Please ensure all transaction costs are included in your payment to avoid processing delays.

• Discount for Full Payment:

  • Customers who pay the full amount upfront at the time of order qualify for a discount, providing a cost-saving opportunity while streamlining the payment process.

• Currency Fluctuation and Price Increases

  • International currency fluctuations can affect the final price of your invoice in the event of large changes.  Consult with Genio to know more
  • We generally increase our prices on 1 January, but we may adjust prices during the course of the year without prior written notice.  Plan accordingly to avoid prices going up.  If your quote was done in the previous year, expect a price increase.

Fraud Prevention Guidelines

• Always use the banking details provided on your PDF invoice. These details are verified and official.
• For added security, request a bank account confirmation document before transferring funds.
• Genio Roasters will never change banking details without prior notice. Be cautious of fraudulent scams where thieves intercept documents and alter banking details.
• If you receive an email from Genio that seems suspicious:
  • Inspect the email address carefully for discrepancies.
  • Contact us directly through one of our official channels to verify any details.

Summary

Our payment terms are designed to be secure, straightforward, and transparent. A 50% deposit secures your order, with the balance due upon manufacturing completion. Full upfront payments can unlock additional savings, and following our fraud prevention guidelines ensures your transactions remain safe.

References

• Genio Roasters Sales Agreement