Purchasing Process of a Coffee Roaster
Purchasing a coffee roaster is a significant step for any business. At Genio Roasters, we aim to make this process smooth, transparent, and reassuring. From und...
Payment Terms
Understanding payment terms is a critical part of purchasing a coffee roaster. At Genio Roasters, we strive to make the payment process straightforward while en...
Order Changes or Cancellations
We understand that plans can change, and we’re here to assist you with any adjustments or cancellations. Our policies are designed to balance flexibility with f...
Order and Shipping Delays
Manufacturing a Genio roaster is a complex process that involves sourcing, processing, and assembling hundreds of individual components. While we strive to deli...
Invoicing Process
This article describes the invoicing process at Genio Roasters. It serves to help you understand what documents you will receive at which point in time during...
Distributors, Agents, and Demo Sites
To provide the best possible support for our customers worldwide, Genio Roasters works closely with a network of distributors, agents, and demo sites. Each play...